Shipping policy

Shipping Policy – The Hair Campaign

At The Hair Campaign, we are committed to getting your products to you quickly, safely, and efficiently. Every order is handled with care to ensure your glow & growth journey starts as soon as possible.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking details.

Please note: During high-demand launches or promotions, processing times may be slightly extended.

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Shipping Rates & Delivery Times

We offer the following shipping options:
    •    Standard Shipping (3–5 business days): Calculated at checkout
    •    Free Shipping: Available on select promotions and bundle deals

Delivery times are estimates and may vary depending on your location and carrier delays.

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Order Tracking

Once your order has shipped, you will receive a tracking number via email.
Please allow up to 24 hours for tracking updates to appear.

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Shipping Address Accuracy

Please ensure that your shipping address is correct at checkout.
The Hair Campaign is not responsible for orders shipped to incorrect addresses provided by the customer.

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Lost, Stolen, or Delayed Packages

The Hair Campaign is not responsible for lost or stolen packages once marked as delivered.
If your package is delayed, we recommend contacting the shipping carrier directly.

If you experience any issues, please contact us and we will do our best to assist you.

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Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with:
    •    Your order number
    •    Photos of the damaged product

We will gladly work with you to resolve the issue.

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Contact Us

For any shipping questions or concerns, please contact us at:
haircampaignusa@gmail.com

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✨ Thank you for supporting The Hair Campaign — where your growth is the mission.